Shipping Methods & Charges
Thank you for visiting and shopping at UCJOE. The following are the terms and conditions that constitute our Shipping Policy.
Free Shipping for All Orders
Free shipping for global orders (Shipping for returning or exchanging products to our designated address and shipping for expedited express delivery are not included).
Shipping Information
- A confirmation email with all your order details will be sent to you once your order is received. And we will begin processing your order very soon. You can also track your order from Track Order Details.
- A tracking number will be sent to you by e-mail once items shipped out.
| Shipping Type | Processing Time | Cost | Delivery Time |
|---|---|---|---|
| Local Shipping | 1 Business Days | Free | 2-5 Business Days |
| Economy Shipping | 2-3 Business Days | Free | 5-10 Business Days |
| Expedited Shipping | 1-2 Business Days | $10- $99 | 4-7 Business Days |
Note:
- Delivery Time does not include the processing time required to process your order from the date your order is placed. All orders will be scheduled for shipment after purchase in 1-2 business days, not including holidays.
- Generally，delivery time will take 1-7 working days. If the shipping address is remote，it may be delayed by 1-3 working days.
- If you require customization or monogramming service, please allow for two or more working days in the processing time.
- For products marked with “Local Shipping”, we will use local shipping by default.
- Due to the impact of the COVID-19, some products’ shipments and deliveries may be delayed by 1-2 working days.
Customs and Import Duties
Sometimes the additional customs or import duties couldn't be avoided. But please don't worry. If any charged, please simply contact [email protected].
- Please send us a copy of the receipt of the customs duties via email.
- Refund will be returned to you within 3-5 working days once get your receipt.
